Term & Conditions - Privacy (Update On 18-1-2022)
The following content is prohibited on our servers (No Refund Possible If We Found Following Content In Website)
All shared hosting plans are for web hosting purpose. we not allow hosting of download files like mp3, wallpaper download site, movies downloading/streaming site or bot site under our hosting. All such sites will be suspended by our server team without any prior notice
Goverment Website / Any Indian Clone Gov Website Not Allow (example: Crsorgi). Domain name with gov,crsorgi,and any other domain name related to gov website not allow.
Don't Provide Free Hosting (For Reseller Users)
Don't Use Similar Domain Name (Aditya Birala Finance or Bajaj Finance Or Any Other Finance Company Name ) In Subadomain or Don't Add Similar Company Domain Name.
Fraud Clone Website (Amazon, Flipkart, Paytm or any other shopping website)
Image Hosting Scripts (similar to Photobucket or Tinypic)
Large collection of MP3 files and/or DVD/CD ISO Image Files
We provide 7 days money back guaranteed (on shared hosting, Reseller, Master plans only). If user have any technical issue with our server and we unable to resolve the issue.
* For Indian Users *: 2% Charge For Refund.
* For PayPal Users *: 10% Refund Charge
Return And Cancellation Policy
KongHosting Return and Cancellation Policy
Orders can be cancelled after maximum of 48 hours from the time of purchase:
⚫Any order placed can be cancelled within 48 hours from the time of purchase .
⚫Domain once registered , cannot be cancelled and is not eligible for return
⚫Product Refunds will be processed within 7 working days from the date of cancellation.
⚫For the cancellation and return of the product , User needs to request cancellation by the support ticket .
⚫We will provide the refund amount to the user by the user preferred payment method , i.e, Bank Transfer , Digital Wallets such as Paytm , Phonepe , Unified Payments Interface ( UPI ) .
⚫No returns or cancellation policy for: installation fee, VPS, dedicated servers, SSL certificates, Domain privacy, Domain names and licenses or custom software installs.
⚫No returns or cancellations will be made if our team not found any issue in your Hosting plan from our side.
⚫No returns or cancellation will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.
Once the domain is registered it can't be canceled or refunded.
Once the server buy it can't be canceled or refunded.
Hosting / Reseller Expired
Hosting / Reseller
Hosting / Reseller which expires and doesn't renew within 3 days from its expiry date will be terminated completely . Deleted data cant be restorable in this case and either through mail or call client will be informed .
Hosting / Reseller
For Reseller/cPanel Users: Check cPanel/WHM Feature Before Purchase. Demo cPanel/WHM Available On Website. If Demo Not Work ,Please Contact Support.
We Not Install Any Third Party Application/Software/Package If User Want.
Free Domain With Reseller/Master/Alpha Reseller
If you cancle your reseller/master/alpha plan, no domain refund possible. (domain amount will be charge)
WHMCS Official ?
WHMCS Not Official, We not provide license key
KongHosting collects your information in order to record and support your participation in the activities you select. The information that you provide is also used as part of our effort to keep you informed about special offers and other products and services of KongHosting.